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Shipping Policy

Last updated: October 26, 2023

Thank you for shopping with Spring Jacket! We are committed to delivering your "Waterproof Hooded Trench Coat" efficiently and reliably. Please review our shipping policy below.

1. Shipping Rates

We offer a flat rate shipping fee of $8.95 per order for all domestic shipments.

International shipping rates will be calculated at checkout based on the destination and package weight.

2. Processing Time

All orders are processed and prepared for shipment within 1-3 business days (Monday-Friday, excluding holidays) after your order is placed. You will receive an email notification once your order has been shipped.

3. Domestic Shipping

For orders within the United States, we typically use USPS or UPS. Once shipped, estimated delivery times are:

Please note that these are estimated delivery times and actual delivery may vary depending on the carrier and destination.

4. International Shipping

We offer international shipping to many countries. Estimated delivery times for international orders are typically 10-25 business days after shipment, depending on the destination country's customs processing and local postal service.

Customs, Duties, and Taxes: Please be aware that international orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are not included in the item price or shipping cost and are the sole responsibility of the buyer. We recommend checking with your local customs office for more information before placing your order.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the progress of your delivery directly on the carrier's website.

6. Shipping Delays

While we strive to ensure timely delivery, Spring Jacket is not responsible for shipping delays caused by factors beyond our control, including but not limited to:

We will do our best to assist you in tracking your package during such delays.

7. P.O. Box and APO/FPO Addresses

We support shipping to P.O. Box and APO/FPO addresses. Please note that these orders can only be shipped via USPS.

8. Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at support@example.com within 7 days of the expected delivery date (for lost packages) or within 7 days of delivery (for damaged packages). Please include your order number and any relevant details or photos of the damage. We will work with the shipping carrier to investigate the issue and find a resolution, which may include a replacement or refund.

9. No Shipping to Restricted Countries

Due to various legal and logistical restrictions, we are unable to ship to certain countries. If your country is not available during checkout, we currently do not ship to that location. We apologize for any inconvenience this may cause.